by UC-Reseller Admin | Sep 26, 2023 | Featured, Press Releases, UC-Reseller, Vodia
Vodia and UC-Reseller Introduce the LinkedIn Group: “Vodia Experts”
The Group is a Resource for Best Practices for Resellers and Enhances Support for the Reseller Channel
Burlington, MA and London – September 26, 2023: Vodia Networks (“Vodia”), a developer of cutting-edge software-based telephone systems, and UC-Reseller, the exclusive distributor for Vodia in the UK, are pleased to announce a new LinkedIn group, Vodia Experts. Please visit the page or use the QR code below to join the group:
The Vodia Experts LinkedIn group enhances channel support by providing a platform for Vodia resellers to collaborate, share insights and integrations, and cultivate a community based on best practices. It also serves as a source of guidance and support for its members.
We invite all Vodia partners to join the Vodia Experts group. You don’t have to be technical: we welcome everyone, and we would love to see participation from technical, developers, sales and marketing professionals.
Vodia’s open API enables resellers to complete their own integrations and develop interfaces and utilities that expand the Vodia ecosystem. Vodia Experts serves as a platform for resellers to demonstrate, share and showcase their accomplishments with other like-minded partners, offering, at the same time, a collaborative space for seeking and/or providing assistance and guidance. It’s the ideal place to observe how other resellers collaborate with Vodia and to find out what works (and what doesn’t). It’s also a perfect platform for discussing prospective features before submitting them as formal feature requests.
“Vodia Experts is another avenue of support for Vodia resellers,” said Eric Altman, Sales Engineer, Vodia, “a collaborative space where resellers can discuss their experiences and share their knowledge and, ultimately, help each other grow.”
“We will announce webinars and other events, including product launches,” said Stuart Rudd, Director of Channel Development, UC-Reseller, “and we are looking for marketing and PR content from our members, which we will promote into other channels on our members’ behalf, amplifying the coverage for our valued partners. Ultimately, we are telling the channel, ‘We want our partners’ voices to be heard as experts in their field.’ We have identified a collaborative, exciting way to connect Vodia resellers, and we want to create a cohesive and informative atmosphere wherein our members help each other gain market share. I’m really excited about what we will accomplish.”
“We are excited about the opportunities Vodia Experts gives us to develop and share more content, including press releases, blog posts and, hopefully, case studies,” said David Porter, VP of Communications, Vodia. “We hope Vodia Experts becomes a source of quality content for everyone, from MSPs to traditional telcos. We look forward to sharing this content within the group and beyond.”
Please visit the Vodia Experts LinkedIn page and join us! Questions? Don’t hesitate to get in touch with David A. Porter at dp@vodia.com.
About UC-Reseller
UC-Reseller is a wholesale telecommunications provider supplying voice and data networks, including phone systems, produced by several leading manufacturers, with full support to our channel partners, resellers, and sub-distributors. UC-Reseller is a technical solutions house, making the impossible and probable possible by using our experience and knowledge in the sector, assisting our reseller base to deliver customer-specific solutions and turning dreams into reality. UC-Reseller provides comprehensive unified communications solutions via our resellers and sub-distributors, from assisting with solution specification, validation, and implementation support, to bespoke tariffs, complete with pro-active support for our resellers and sub-distributors. With the head office in Wolverhampton and a London office, the company is dedicated to supporting the Reseller and sub-distribution channel to ensure its resellers have a differential in a crowded marketplace, ensuring its resellers win more business.
UC-Reseller
T: 020 313 777 29
press@ucreseller.co.uk
About Vodia Networks
The Vodia team goes back to the beginnings of IP telephony. We know a PBX must offer 24-up time and be designed accordingly. We love the innovations in the VoIP industry and consistently integrate them into our telephone system. Our favourite answer is: We have an app for it. Visit www.vodia.com for more information.
131 Middlesex Turnpike
Burlington, MA 01803
+1 (617) 861-3490
by UC-Reseller Admin | Jan 26, 2022 | 3CX, Featured, Press Releases, UC-Reseller, Vodia
Let’s Encrypt have announced this morning that it plans to revoke some certificates at 4 pm on Friday 28th January.
In emails sent to Let’s Encrypt users the certificate authority said:
Hello,
Please immediately renew your TLS certificate(s) that were issued from
Let’s Encrypt using the TLS-ALPN-01 validation method and the following
ACME registration (account) ID(s):
XXXXX
We’ve determined that an error made it possible for TLS-ALPN-01
challenges, completed before today, to not comply with certificate
issuance requirements. We have remediated this problem and will revoke
all unexpired certificates that used this validation method at 16:00 UTC
on 28 January 2022. Please renew your certificates now to ensure an
uninterrupted experience for your site visitors.
We apologize for any inconvenience this may cause. If you need support
in the renewal process, please comment on our forum post. Our staff and
community members are available to help:
https://community.letsencrypt.org/t/170449
Thank you,
The Let’s Encrypt Team
What does this mean for you?
In the telecommunications industry, it is commonplace to use Let’s Encrypt certificates, and a number of Unified Communications vendors do which include 3CX, Vodia and many more. It is important to note that it is far more widespread than just the Unified Communications space and can affect anything that uses Let’s Encrypt certificates.
It affects certificates that were issued from Let’s Encrypt using the validation method TLS-ALPN-01 prior to 5:21 am on the 26th January 2022, certificates that were issued using this validation method prior to this time, are to be revoked on Friday 28th at 4 pm.
Not all certificates are affected by the incorrect implementation of the “TLS using ALPN” validation method. The revocation will only apply to certificates issued that were validated by TLS-ALPN-01 method.
Let’s Encrypt Site Reliability Engineer (SRE), Jillian said:
“We estimate 1% of active certificates are affected. Subscribers affected by revocations will recieve an email notification if the ACME account contains a valid email address. If you are affected by this recocation and need help renewing your certificate please ask questions in this thread.”
Given that Let’s Encrypt as of November 2021 had in excess of 221 million certificates, this could still be in the millions affected, if they were issued with the incorrect implementation of the “TLS using ALPN” validation method TLS-ALPN-01.
He continued:
“We will provide more details about this incident in the next few days.”
The reason why Let’s Encrypt is taking this action is that they have determined that an error made it possible for TLS-ALPN-01 challenges, completed before today (26/01/2022), to not comply with certificate issuance requirements.
What do resellers need to do to ensure their end users are not affected?
Vodia Response:
UC-Reseller spoke with the CEO of Vodia Christian Stredicke, who confirmed:
“Vodia does not use the TLS-ALPN-01 validation method so our Resellers and their End-Users will not be affected.”
he continued:
“In the new version of Vodia you can also check the expiration date of the certificates in the certificates list, and there is also an option to renew the certificate on the same page.”
3CX Response:
The issue was raised with 3CX this morning at 8:19 am, in the forums and a response was provided by 3CX at 11:40 am, confirming:
We’ve looked into this and I can confirm that we do not use the TLS-ALPN-01 validation method so there’s no need to worry as 3CX Instances are unaffected and no action is needed.
If you are using 3CX provided Let’s Encrypt Certificate the above confirmation provides comfort that you will not be affected, but if you use your own custom FQDN and a Let’s Encrypt Certificate you may well use the TLS-ALPN-01 validation method, and you should renew your certificates manually.
Instructions for 3CX Custom FQDNs and Let’s Encrypt Certificates:
Open an SSH session to your 3CX instance and run the following commands in order, one at a time:
sudo apt -y update
sudo apt install python3-acme python3-certbot python3-mock python3-openssl python3-pkg-resources python3-pyparsing python3-zope.interface
sudo apt install python3-certbot-nginx
sudo certbot –nginx
If this is your first time running certbot, you will be prompted to enter an email address and agree to the terms of service. After doing so, certbot will communicate with the Let’s Encrypt server, then run a challenge to verify that you control the domain you’re requesting a certificate for.
If that’s successful, certbot will ask how you’d like to configure your HTTPS settings.
Output
Please choose whether or not to redirect HTTP traffic to HTTPS, removing HTTP access.
——————————————————————————-
1: No redirect – Make no further changes to the webserver configuration.
2: Redirect – Make all requests redirect to secure HTTPS access. Choose this for
new sites, or if you’re confident your site works on HTTPS. You can undo this
change by editing your web server’s configuration.
——————————————————————————-
Select the appropriate number [1-2] then [enter] (press ‘c’ to cancel):
Select your choice then hit ENTER. The configuration will be updated, and Nginx will reload to pick up the new settings. certbot will wrap up with a message telling you the process was successful and where your certificates are stored:
Output
IMPORTANT NOTES:
– Congratulations! Your certificate and chain have been saved at:
/etc/letsencrypt/live/your_domain/fullchain.pem
Your key file has been saved at:
/etc/letsencrypt/live/your_domain/privkey.pem
Your cert will expire on YYYY-MM-DD. To obtain a new or tweaked
version of this certificate in the future, simply run certbot again
with the “certonly” option. To non-interactively renew *all* of
your certificates, run “certbot renew”
– Your account credentials have been saved in your Certbot
configuration directory at /etc/letsencrypt. You should make a
secure backup of this folder now. This configuration directory will
also contain certificates and private keys obtained by Certbot so
making regular backups of this folder is ideal.
– If you like Certbot, please consider supporting our work by:
Donating to ISRG / Let’s Encrypt: https://letsencrypt.org/donate
Donating to EFF: https://eff.org/donate-le
by UC-Reseller Admin | Jul 1, 2021 | 3CX, Events / Webinars / Training, Featured, Press Releases, Vodia
UC-RESELLER LAUNCHES 3CX TO VODIA MIGRATION TOOL
Part of the UC-247 Eco-system Developed by UC-Reseller for the Vodia PBX
1 July 2021: UC-Reseller today launches the 3CX to Vodia migration tool, which forms part of the UC-247 eco-system developed by UC-Reseller for the Vodia Networks PBX.
The 3CX to Vodia migration tool allows resellers to migrate a 3CX instance directly to a Vodia PBX with a few simple steps, saving resellers time and resources and reducing human error. The new addition to the UC-247 suite is part of a larger set of tools that enhance the Vodia eco-system and make resellers different in a crowded marketplace. The 3CX to Vodia migration tool can be provided as part of a full UC-247 subscription or can be provided as a single subscription tool, or even on a per-usage basis.
Recently one of our resellers approached us and enquired if the tool, then in development, could assist in the migration of a call centre with 300 extensions to Vodia. We completed the migration from 3CX to Vodia with no errors, as it is an automated process, and within 15 minutes. We conducted a further time-based test on how long it would take an experienced Vodia engineer to complete the task without the tool on a manual basis: it took three hours to do the same job, and, because of the human touch, there were a few errors. This means the 3CX to Vodia migration tool saved time and resources and removed the human error.
The 3CX to Vodia migration tool configures the SIP Trunk, Inbound and Outbound Rules, DDIs, Extensions and Hunt Groups. It does all the heavy lifting.
UC-Reseller is hosting a launch webinar on the new tool on 7 July at 4 pm – resellers can register here: https://ucreseller.co.uk/webinars-events/. All webinar attendees will receive a free single-use license of the 3CX to Vodia Migration tool for up to 20 extensions.
Martin Charles, Head of UC-247 Development at UC-Reseller said:
“We develop tools for the Vodia eco-system that benefit the reseller channel, and our development is based on what resellers find useful in the field, on a daily basis, enabling savings in time and resource. It is a pleasure to work with Vodia and develop an eco-system to support the Vodia offering, because Vodia has an Open API and because of our close relationship with the company.”
Stuart Rudd, Director of Channel Development at UC-Reseller said:
“Recently we have seen a large number of resellers covert from 3CX to Vodia, and our UC-247 eco-system supports the channel in their migration. Our strategy is to support the reseller channel, and to help our resellers stand out in a crowded marketplace.”
Eric Altman, Sales Engineer of Vodia Networks said:
“UC-Reseller is the UK Distributor for Vodia Networks, and we have a close working relationship. We are very pleased UC-Reseller has invested in this relationship with the development of the UC-247 suite of tools, including the newly released 3CX to Vodia Migration tool. Allowing resellers to migrate easily, saving time and resources is a great way to onboard with Vodia.”
ENDS.
Notes for Editors
About UC-Reseller
UC-Reseller is a wholesale telecommunications provider supplying voice and data networks, including phone systems produced by several leading manufacturers, with full support to our channel partners, resellers, and sub-distributors. UC-Reseller is a technical solutions house, making the impossible probable, and the probable possible, by using our experience and knowledge in the sector, assisting our reseller base to deliver customer-specific solutions and turning dreams into reality.
UC-Reseller provides comprehensive unified communications solutions via our resellers and sub-distributors from assisting with solution specification, validation, implementation support, to bespoke tariffs, complete with pro-active support for our resellers and sub-distributors. With the head office in Wolverhampton, and having a London office, the company is dedicated to supporting the Reseller, Sub-Distribution channel to ensure its resellers have a differential in a crowded marketplace, ensuring its resellers win more business. For additional information please visit ucreseller.co.uk
Contact
UC-Reseller
T: 020 313 777 29
W: ucreseller.co.uk
E: press@ucreseller.co.uk
About Vodia Networks
Vodia Networks has been a trendsetter in the Voice over Internet Protocol (VoIP) industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its channel partners – Vodia was the first company to offer a true multi-tenancy platform and it remains one of the very few companies that can deliver it. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs for numerous third-party SW and CRM systems.
The company’s Vodia Phone System is an award-winning, software-based office phone system that replaces any traditional proprietary hardware PBX. Vodia Phone System has been developed specifically for Microsoft Windows/Linux and the SMB market, making it easy to install and manage. The system is based on the open SIP standard, so it works with any SIP-based VOIP provider, VOIP gateway or phone. It comes with easy-to-use, built-in customizable templates for resellers looking to add extra value and visibility to their offerings. Options like these make Vodia the best choice for resellers looking for a pain-free administrative experience while increasing the potential for larger revenue streams.
Vodia also develops and provides leading-edge software for Unified Cloud Communications, which is trending significantly on a global scale. Vodia’s products and services – including Vodia IO, Vodia IOP and Vodia Single Tenant or Hosted PBX Software – position the company as a provider of solutions for practically every business communications need. Vodia maintains a global presence, with offices in four countries – localized information is available in Australia, France, Germany, Hong Kong and South Africa. For additional information please visit www.vodia.com.
Contact
Kyle Asbury, Director of Sales and Marketing
ka@vodia.com
David Porter, VP of Communications (Media Enquiries)
dp@vodia.com
LinkedIn
@vodia_networks
by UC-Reseller Admin | May 19, 2021 | 3CX, Featured, Grandstream, Hardware, Press Releases, Vodia
Boston, MA, USA and London, United Kingdom – May 19, 2021 – Grandstream today announced a strategic distribution partnership with UC-Reseller. UC-Reseller is one of the leading wholesale companies in the United Kingdom telecommunications sector, specialising in wholesale telecommunications products and services, including tailored solutions. They are a well-established go-to solutions provider for the UK reseller channel.
UC-Reseller is a voice and messaging solutions distributor and SIP Trunking provider and will make the Grandstream IP phone product range available to its growing reseller base. As part of the distribution deal, UC-Resellers’ SIP Trunks have been fully tested for interoperability with Grandstream’s wide range of solutions. UC-Reseller can now provide their fast-growing reseller community with Grandstream IP phones, which can be used with several PBXs distributed by UC-Reseller. This allows Grandstream’s solutions to be a perfect addition to the UC-Reseller portfolio.
The distribution of Grandstream IP phones will add value to UC-Resellers’ resellers, as they can purchase PBX, SIP and Hardware solutions from a single point, together with industry-leading support and regular partner training events.
Grandstream’s award-winning portfolio of IP phones provides the ideal device for every user and every need. The GRP series offers Carrier-Grade IP phones made for mass deployment, the GXP series provides a range of devices for basic, mid-range and high-end uses, the WP offers provides cordless Wi-Fi IP phones, the DP series provides DECT cordless solutions, and the GXV series offers Android-based IP Video Phones. Grandstream surrounds its portfolio of IP phones with a wide variety of management platforms and UC endpoints to provide a state-of-the-art solution.
UC-Reseller will host several webinars introducing the Grandstream handset range to the reseller community.
Stuart Rudd, Director of Channel Development at UC-Reseller, said:
“We are exceptionally pleased to add the Grandstream handset range to our growing portfolio of distributed products and services.”
He continued, “Grandstream have some exciting products that our resellers will benefit from having in their product portfolio.”
Phil Bowers, Director of Marketing at Grandstream Networks Inc., said:
“We are delighted that UC-Reseller will distribute our wide range of IP phones to their reseller channel.”
He continued, “UC-Resellers holistic approach to providing UC solutions to its reseller channel is inspirational, and we can see why this makes a difference to their resellers in a crowded marketplace.”
Adam Mathews, Senior UC-Solutions Specialist at UC-Reseller, said:
“Our reseller base has significantly grown, and we want to support our resellers in their endeavours to win more business.”
He continued, “Enabling our resellers to have a single point of supply for their PBX, SIP, Hardware, Solution Advice and Validation is key to our resellers’ success, and we are happy to have Grandstream onboard.”
About UC-Reseller
UC-Reseller is a wholesale telecommunications provider supplying voice and data networks, including phone systems produced by several leading manufacturers, with full support to our channel partners, resellers, and sub-distributors.
UC-Reseller is a technical solutions house, utilising extensive experience and knowledge in the sector to assist our reseller base in delivering customer-specific solutions and turning dreams into reality. UC-Reseller provides comprehensive, unified communications solutions via our reseller and sub-distributors, from helping with solution specification, validation, implementation support to bespoke tariffs, complete with pro-active support. With the head office in Wolverhampton and having a London office, the company is dedicated to supporting the Reseller, Sub-Distribution channel to ensure its resellers have a differential in a crowded marketplace, ensuring its resellers win more business.
About Grandstream
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprise markets and have been recognised throughout the world for quality, reliability and innovation. Grandstream solutions lower communication costs, increase security and protection and enhance productivity. Their open standard SIP-based products offer broad interoperability throughout the industry, along with unrivalled features and flexibility.
For additional information:
For UC-Reseller
Press & Events Team
T: 020 313 777 29
E: press@ucreseller.co.uk
For Grandstream Networks Inc.
Phil Bowers
Director of Marketing
T: +1 617 566 9300
E: marketing@grandstream.com
by UC-Reseller Admin | Nov 24, 2020 | Featured, Press Releases, UC-247, Vodia
UC-Reseller today (25th November 2020) launches a Reseller Automated Provisioning Platform based on the Vodia Networks MultiTenant PBX called UC-247.
UC-247 will allow resellers to advertise their Vodia PBX offering on their website, and whilst the prospective client is in the purchasing mode, enable them to complete a few simple steps, all maintaining the Reseller brand, using the resellers set pricing, and their terms and conditions. Once completed the system will take initial payment by Debit/Credit Card and set up a recurring monthly Direct Debit (both using the reseller’s payment gateways). The platform immediately provisions the PBX, Domain, SSL Certificate, DNS, Extensions, SIP Trunks, Hunt Groups, Dial Plans, DIDs, Number Purchases, Number Porting, all without any work from the reseller. In fact, the reseller could be sleeping, on holiday, or playing a round of golf, the first the reseller is aware is via an email confirming they have a new client.
UC-Reseller’s reseller community now have the fastest SLA on delivering a working phone system within seconds of the order completion, this will be disruptive in the telecommunications space, allowing prospective end-users to purchase when they are in the buying mode, and delivery of the service within seconds of the order completion.
The platform has been developed by UC-Reseller, who is the UK’s preferred Vodia Distributor and SIP Trunking Provider. The Vodia API and our enhanced knowledge and experience of the Vodia PBX have allowed us to complement Vodia’s offering, enabling a whole ecosystem to support resellers.
Vodia is channel-focused, does not advertise pricing on their website, does not engage with resellers end-users directly (in fact they don’t even ask who they are). Features include a True MultiTenant, Microsoft Teams Integration out of the box, plus, other features not included within other manufacturer’s feature set. All this enables resellers to white label the Vodia PBX, focusing on building the resellers’ business and brand demonstrating Vodia’s commitment to the channel. It is no wonder Distributor UC-Reseller has seen a large switch from other less focused channel telecoms manufacturers.
UC-Reseller has an exciting development roadmap for the service and is excited to enable the Reseller community to be different in a crowded marketplace.
Stuart Rudd, Director of Channel Development at UC-Reseller said
“Enabling resellers to have the latest disruptive technology, enabling a significant difference in a crowded marketplace and enabling end-users of resellers to purchase when they are in the buying mode is essential to resellers gaining more business.” He continued to say “This solution brings the Vodia PBX and SIP Trunking together in an EcoSystem that allows an immediate deployment from the Resellers Website, whilst the prospective client is in the buying mode, completed within minutes, why should your clients have to wait? Come and join the Real Revolution!”
Adam Mathews, Senior VoIP Solutions Specialist at UC-Reseller said
“This is a turn-key solution for resellers, allowing them to deliver more, it even allows resellers to use the platform to commission a PBX, as it is quicker than an Engineer doing it manually, and we have timed it!” And continued “This provisioning platform combined with our UC-Billing Platform allow new entrants to the telecoms market to commence selling, and billing in a compliant manner quickly, reducing the learning curve.”
Ryan Dean, Account Manager at UC-Reseller said
“I often work with new resellers in telecoms, including MSPs migrating into telecoms. This platform will allow them to automate the commissioning of the PBX freeing up time for up-selling new clients” and continued “The key is automation, this self-provisioning platform is a game-changer and we expect it to be disruptive and enable our resellers to be different in a crowded market place.”
Webinars
UC-Reseller will be holding several Webinars demonstrating the new platform to resellers details can be found on UC-Resellers Webinar Page. https://ucreseller.co.uk/webinars-events/
Eric Altman, Sales Engineer at Vodia Networks said
“The team at Vodia are very pleased to be part of the Launch of the UC-Reseller UC-247 Provisioning Platform. We see the potential this has to increase reseller sales, reduce reseller installation times to zero, and allow resellers to concentrate on upselling existing clients – as we all know its easier to sell to an existing client, this system does the hard bit of client acquisition, but the secret sauce is the system enables the prospective purchaser to purchase when they are in the buying mode. Psychologically this is very strong, and because the delivery of the purchased service is there and then, we expect client satisfaction to be high.” And continued “We are excited about the disruption this platform is going to cause in the marketplace and the road map for the platform.”
Jared Blake, V.P. Of Partners at Vodia Networks said:
“We believe this is a game-changer for Vodia Partners, allowing immediate delivery of services purchased, whenever they are purchased.” And continued “we believe a large number of resellers will want to adopt this technology or face being asked the question, ‘why can’t I have my phone system in minutes’ from prospective clients, this system will set new end-user expectations, that can be delivered using the UC-247 platform with ease.”
ENDS.
Notes to Editors
About UC-Reseller
UC-Reseller is a wholesale telecommunications provider supplying voice and data networks, including phone systems produced by several leading manufacturers, with full support to our channel partners, resellers, and sub-distributors. UC-Reseller is a technical solutions house, making the impossible probable, and the probable possible, by using our experience and knowledge in the sector, assisting our reseller base to deliver customer-specific solutions, and turning dreams into reality. UC-Reseller provides comprehensive unified communications solutions via our resellers and sub-distributors from assisting with solution specification, validation, implementation support, to bespoke tariffs, complete with pro-active support for our resellers and sub-distributors. With the head office in Wolverhampton, and having a London office, the company is dedicated to supporting the Reseller, Sub-Distribution channel to ensure its resellers have a differential in a crowded marketplace, ensuring its resellers win more business.
For additional information:
UC-Reseller
T: 020 313 777 29
press@ucreseller.co.uk
About Vodia Networks
Vodia has been a trendsetter in the Voice over Internet Protocol (VoIP) industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its customers. They were the first with this offering and are still one of the very few that can deliver it.
Today, Vodia develops and provides leading-edge software for Unified Cloud Communications which are trending significantly on a global scale. Their array of products and services – Vodia IO, Vodia IOP, and Vodia Single Tenant or Hosted PBX Software – position Vodia uniquely in that they can provide solutions for practically every type of business communications need.
Additionally, their offerings are compatible with an unprecedented number of technologies including desk phones, softphones, APIs for numerous third-party SW and CRM systems.
Vodia Networks maintains a global presence with offices in four countries. Localized information is available in Germany, France, Australia, Hong Kong, and South Africa.
Vodia Phone System is an award-winning software-based office phone system that replaces traditional proprietary hardware PBX. It has been developed specifically for Microsoft Windows/Linux and the SMB market – making it easy to install and manage. Being based on the open SIP standard, the Vodia Phone system works with any SIP-based VOIP provider, VOIP gateway, or phone. The product integrates easily with most business networks because it runs on Windows and Linux. The Vodia PBX comes with easy-to-use, built-in customizable templates for resellers looking to add extra value and visibility to their offerings. Options like these make Vodia a great choice for those resellers who are looking for a pain-free administrative experience while increasing the potential for larger revenue streams.
Contact Vodia Networks
For additional information please visit www.vodia.com
Contact info: Eric Altman
Title: Sales Engineer
Email: ea@vodia.com
by UC-Reseller Admin | Sep 21, 2020 | Featured, Our Products / Services, Press Releases, UC-Reseller
UC-Reseller today (21st September 2020) launches a Telecommunications billing platform UC-Billing. Following a recent Survey of the UC-Reseller community, UC-Reseller acknowledges one of the barriers for MSPs (Managed Service Providers) entering the Unified Communications space is that Telecoms billing solutions are complex, requiring knowledge of tariff management, the format of CDRs (Call Detail Reports), Prefix codes, SDRs (Service Description Records), in addition existing Telecoms billing platforms often have high service subscriptions, and usually, a usage charge based on a percentage of the total bill.
UC-Billing makes Telecoms billing for MSPs simple, allowing MSPs to bill their existing services such as Support Services, Office 365 Subscriptions, Internet Connectivity, Web Hosting, alongside their Telecoms billing. Setting up UC-Billing for your first bill run could not be simpler, set-up your client, add services, detail the CLIs (Caller Line Identities), load and process the CDR, and UC-Billing will produce a branded Invoice, with full Call Detail Report emailed to your clients and then collects payment automatically via Go Cardless.
MSPs entering Unified Communications are usually faced with a decision between becoming an Agent for a larger telecommunications company or battling with the complexities of telecommunications billing regulations, and complex platforms. We do not believe any MSP should become an agent of a larger telecommunications company, as this sees the MSP been paid a small commission each month, they lose control of their client as the contracts will be with the larger telco, and it does not benefit the MSP balance sheet as there is no asset value. We, therefore, recommend that resellers hold the contract with their clients, purchase wholesale, set their own pricing and tariffs, determine their own margins, and build their companies balance sheet, not the large telcos, to achieve this the MSP requires an easy to implement, manage and use billing solution for their unified communications business alongside their traditional MSP portfolio of products and services.
UC-Billing, is completely brandable by the reseller, including allowing the end customer to log in to the customer portal to review previous invoices, automatically add a margin to the cost price of CDRs, allow the reseller to use their own SMTP server to send the Invoices, and Call Detail Reports, links with Go Cardless to take payments, allows the reseller to send reminders of unpaid invoices with a custom message for each type of reminder.
Introductory Offer
UC-Reseller is currently offering resellers their first 5 clients for free for the first 3 months, after which the monthly service subscription is very affordable, and importantly there is no usage charge, which could save resellers a substantial amount of money, allowing resellers to retain more margin.
Stuart Rudd, Director of Channel Development at UC-Reseller said
“We are very pleased with our development teams’ efforts to provide our Resellers with an essential tool. UC-Billing is simple and intuitive to use, and allows MSPs to add their normal monthly service charges to UC-Billing allowing a single bill to be presented to their clients.” and continued “UC-Billing does not have the usual industry-standard percentage service charge, which could save resellers a significant amount.”
Adam Mathews, Senior UC Solutions Specialist at UC-Reseller said
“We often hear from resellers how difficult they find the billing element of the telecoms service offering, UC-Billing keeps it simple, and ensures the Reseller complies with best practice in Telecommunications Billing.” and continued “We offer this service at a reduced cost to support our reseller base, with no percentage service charge, and for the first five clients for three months it is completely free, our onboarding team will train the resellers on UC-Billing, but most do not need the training as it is simple and intuitive to use.”
Ryan Dean, Account Manager at UC-Reseller said
“I often deal with new resellers, that are new to telecoms, having commenced with a unified communications offering and learned the technical implementation, together with the other elements required such as number porting. Resellers then find that they need a billing solution, I often hear from our resellers that they find Telecoms Billing as complex, expensive, and billing providers want a share of the margin by way of a service charge as a percentage of the resellers business.” and continued “I feel that UC-Billing makes it easy, allow the monthly billing to be completed with ease, and ensures that the reseller retains margin because there are no usage fees, since the launch of our Beta test we have seen an increase of MSPs using UC-Billing, and have heard how this has enabled their transition into Unified Communications and made it an easy transition. We have therefore now made this availabile publicly, to all resellers.”
Notes to Editors
About UC-Reseller
UC-Reseller is a wholesale telecommunications provider supplying voice and data networks, including phone systems produced by several leading manufacturers, with full support to our channel partners, resellers, and sub-distributors. UC-Reseller is a technical solutions house, making the impossible probable, and the probable possible, by using our experience and knowledge in the sector, assisting our reseller base to deliver customer-specific solutions and turning dreams into reality. UC-Reseller provides comprehensive unified communications solutions via our resellers and sub-distributors from assisting with solution specification, validation, implementation support, to bespoke tariffs, complete with pro-active support for our resellers and sub-distributors. With the head office in Wolverhampton, and having a London office, the company is dedicated to supporting the Reseller, Sub-Distribution channel to ensure its resellers have a differential in a crowded marketplace, ensuring its resellers win more business.
For additional information:
UC-Reseller
T: 020 313 777 29
press@ucreseller.co.uk
Recent Comments